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tina JotForm DeveloperAsked on November 2, 2018 at 8:12 AM
One of our users has switched to the old PDF Editor because the download process takes longer on PDF Editor compare to the old one. I have made a test in order to compare these two versions by downloading same form submissions as PDF.
You can see that the process takes longer on new PDF Editor.
Download duration on new PDF Editor:
Download duration for old one:
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bettyReplied on September 13, 2019 at 9:55 AM
I have tested this issue on my end, it seems to be resolved.
I have informed the user accordingly.