What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by guest_30055973381051 on January 06, 2013 at 02:26 PM
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    Answered by jeanettebmz on January 06, 2013 at 03:08 PM

    We have chat support available Monday to Friday , between 9 AM and 6 pm (USA-EST) ,and it is upon staff availability

    Also, we might open chat support during weekends , if staff availability is enough, however this is not as regular as on Mo-F  schedules

    You can also email us to  support@jotform.com

    At any rate,  you can describe your problem here on this thread and we will do our best to help you