What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My autoresponders are not working.

    Asked by pastorp on January 06, 2013 at 03:43 PM

    I had not been using my forms for quite a while on my websites.  I created some new applications that will now need the use of the previous forms I created. So, I went to test them out today only to find that the autoresponders are not working. Can you please help me? I checked all of the email addresses to make sure they are correct but it still will not initiate and send them. You can look at the form submissions from today for the "I want to get started today!" form. The URL is below.

    Page URL:
    https://secure.jotform.com/form/10351118614

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    JotForm Support

    Answered by idarktech on January 06, 2013 at 04:21 PM

    Hi,

    On your form's autoresponder, you have this sender email noreply@jotfom.com, it should be jotform. You've missed the letter "r". Try to correct that and check your form after wards. 

    Thanks!