How to set several recipients for Autoresponder Email?

  • Profile Image
    AgilityAssoc.Canada
    Asked on November 04, 2018 at 12:55 PM

    Hi,

    Is it possible to add a second recipient to the responder or are we required to make two seperate responders?

    1541354046second.png

    It would be much more efficient if two or more could be added here.

    best, Robert

  • Profile Image
    Victoria_K
    Answered on November 04, 2018 at 01:26 PM

    Hello Robert,

    Unfortunately, there's no direct option to set several recipients for autoresponder email. You could create multiple templates and set different recipients. 

    But, I can suggest the following workaround if you want to send same autoresponder to comma separated recipients. Basically, you should apply a condition to it. That could be a condition, which is "always met":

    154135582220-21-13.png

    Related guide: How-to-Send-Email-Based-on-User-s-Answer

    Hope this helps! But, please get back to us if you need further assistance. 

  • Profile Image
    Victoria_K
    Answered on November 04, 2018 at 01:30 PM

    Update: 

    Please note that in this case your respondents will see emails of other recipients:

    154135618820-28-24.png

  • Profile Image
    AgilityAssoc.Canada
    Answered on November 04, 2018 at 01:56 PM

    Hello Victoria,

    This would just fine as in most cases it is the same person and if not that is not an issue. I will setup this condition.

    Thank you for a prompt answer, best Robert