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AgilityAssoc.CanadaAsked on November 4, 2018 at 12:55 PM
Hi,
Is it possible to add a second recipient to the responder or are we required to make two seperate responders?
It would be much more efficient if two or more could be added here.
best, Robert
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Victoria_KReplied on November 4, 2018 at 1:26 PM
Hello Robert,
Unfortunately, there's no direct option to set several recipients for autoresponder email. You could create multiple templates and set different recipients.
But, I can suggest the following workaround if you want to send same autoresponder to comma separated recipients. Basically, you should apply a condition to it. That could be a condition, which is "always met":
Related guide: How-to-Send-Email-Based-on-User-s-Answer
Hope this helps! But, please get back to us if you need further assistance.
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Victoria_KReplied on November 4, 2018 at 1:30 PM
Update:
Please note that in this case your respondents will see emails of other recipients:
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AgilityAssoc.CanadaReplied on November 4, 2018 at 1:56 PM
Hello Victoria,
This would just fine as in most cases it is the same person and if not that is not an issue. I will setup this condition.
Thank you for a prompt answer, best Robert