What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended

    Asked by guest_30051396467051 on January 07, 2013 at 12:18 AM

    Hello. My account has been suspended due to suspected phishing. I have clients that submit forms daily. How can I get my acct. reactivated quickly? thanks, caroline

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    JotForm Support

    Answered by idarktech on January 07, 2013 at 12:30 AM


    You have 3 possible login forms on your account. They are:




    This causes the suspension of your account. Please be informed that we do not allow these type of forms as we don't support it. Our form can't work like a normal login form for website authentication purposes.

    I have now re-activated your account but please delete the mentioned form to avoid this from happening again.


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    JotForm Support

    Answered by idarktech on January 07, 2013 at 12:32 AM

    Actually I've found another one named Compelling Reasons, be sure to delete this form. Thanks!