Unable to downgrade?

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    EmilyKyriakides
    Asked on January 07, 2013 at 05:02 AM

    Hello,

    I'd like to downgrade to the free subscription, but when I click on the 'Downgrade' button (on this page - http://www.jotformeu.com/pricing) I get a pop saying 'Are you sure', I click OK but then nothing happens, please help!

     

  • Profile Image
    Welvin
    Answered on January 07, 2013 at 05:54 AM

    Hi,

    I have downgraded your account for your convenience. Your account will stay premium until February 5, 2013. Note that you will not be charged again after this period.

     

    Thanks