What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to downgrade?

    Asked by EmilyKyriakides on January 07, 2013 at 05:02 AM


    I'd like to downgrade to the free subscription, but when I click on the 'Downgrade' button (on this page - http://www.jotformeu.com/pricing) I get a pop saying 'Are you sure', I click OK but then nothing happens, please help!


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    JotForm Support

    Answered by Welvin on January 07, 2013 at 05:54 AM


    I have downgraded your account for your convenience. Your account will stay premium until February 5, 2013. Note that you will not be charged again after this period.