subscribed to $39 but card statement says $70

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    lisa staszewski
    Asked on November 05, 2018 at 10:28 AM

    Hello - I signed up for Jotform and my confirmation said $39. However, on my credit card statement it says $70 (not pending) please confirm ASAP because I need to close my books today and need to account this as an October Expense

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    Richie_P
    Answered on November 05, 2018 at 11:50 AM

    I have checked your account subscription and you're subscribed to Silver monthly for $39. You can view your invoice in your account, kindly follow this guide:https://www.jotform.com/help/329-How-to-Check-Invoices

    Can you please share to us a screenshot or any details regarding the  $70 subscription from Jotform?

    Guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Thank you.