What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot access my form

    Asked by davidsnoek on January 07, 2013 at 06:00 AM

    Good Day. I am trying to establish what has happened to my form

    http://form.myjotform.com/jsform/22342587998571

     

    The form was working last year but has since just vanished from my account.

    http://www.vidmo.co.za

     

    Kind Regards

    Dave

  • Profile Image
    JotForm Support

    Answered by idarktech on January 07, 2013 at 06:54 AM

    Hi Dave,

    Try changing "form" to "www" on the URL part of your form embed code. Example:

    http://www.myjotform.com/jsform/22342587998571

    Let us know if this doesn't help. Thanks!

  • Profile Image

    Answered by David_Snoek on January 07, 2013 at 07:05 AM
    New response receivedWell done, it worked and thanks for the speedy response.
    Kind Regards
    Dave
  • Profile Image
    JotForm Support

    Answered by idarktech on January 07, 2013 at 07:27 AM

    Glad to hear it Dave. 

    Cheers! =)