Previously created forms are unavailable

  • Profile Image
    Asked on November 06, 2018 at 05:16 AM

    Good morning,

    Last year I built several forms using a free Jotform account.  I upgraded to a Bronze account when I reached the maximum capacity for free form submissions.  I later downgraded my account after my project ended, but saved the forms in JotForm.

    This morning I upgraded my account back to a Bronze account for a new project and revised one of the forms I used last year.  I sent the link to myself to test the form.  When I clicked on the link to access the form, I received a message that says "this form is currently unavailable!"

    Please advise.



  • Profile Image
    Answered on November 06, 2018 at 09:27 AM

    It appears that you have disabled the forms. You can enable them as shown in this screenshot:


    Let us know if you need more help.