Previously created forms are unavailable

  • guilfordcountytraining
    Asked on November 6, 2018 at 5:16 AM

    Good morning,

    Last year I built several forms using a free JotForm account.  I upgraded to a Bronze account when I reached the maximum capacity for free form submissions.  I later downgraded my account after my project ended, but saved the forms in JotForm.

    This morning I upgraded my account back to a Bronze account for a new project and revised one of the forms I used last year.  I sent the link to myself to test the form.  When I clicked on the link to access the form, I received a message that says "this form is currently unavailable!"

    Please advise.

    Thanks,

    Daphne

    Jotform Thread 1633902 Screenshot
  • David JotForm Support Manager
    Replied on November 6, 2018 at 9:27 AM

    It appears that you have disabled the forms. You can enable them as shown in this screenshot:

    1541514387enable Screenshot 10

    Let us know if you need more help.