Update credit card

  • Natalie Moyce
    Asked on November 6, 2018 at 6:27 AM

    Hi there

    I can't seem to find where to update the credit card details - the current one is an old card.

    Thanks

    Nat

  • jherwin
    Replied on November 6, 2018 at 6:44 AM

    You can change your credit card information from the Billing section of your account page. Please follow the steps below :

    1. Login into your JotForm account
    2. Click on the User icon on right-top corner and click on Account
    1541504625billingsettings Screenshot 10
    3. Click on Billing from the left side menu items

    1541504522billing Screenshot 21
    4. Click on Payment Method
    1541504425billing Screenshot 32
    5. Now, click on Change Credit Card to enter your new credit card information.
    1541504450billingcard Screenshot 43


    Hope this information helps. Please get back to us if you need further assistance.

    Thank you!