What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting an error message on my link to my jot form?

    Asked by MandyMorgan on January 07, 2013 at 11:15 AM



    I am sending the link provided on my forms ie:



    And it is not linking to the form and gives the error message below!

    504 Gateway Time-outnginx/1.2.3
    Please help its urgent, I run a website which needs an appication form to be agreed before I post listings and I have interested listors which I dont want to loose due to bad service.
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    JotForm Support

    Answered by Goldo on January 07, 2013 at 12:16 PM

    Please change the url from form.myjotform.com to www.myjotform.com.

    URL should be this: http://www.myjotform.com/form/21224697367561

    That should sort it. Let me know.