What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why don't my changes to the form update on my website right away.

    Asked by WeddingsinMyrtleBeach on January 07, 2013 at 11:54 AM
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    JotForm Support

    Answered by Deygus on January 07, 2013 at 12:18 PM

    Could you please provide us with the link to your website's page where your form is hosted so that we can investigate this more? Thank You.

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    Answered by WeddingsinMyrtleBeach on January 07, 2013 at 03:41 PM



    Hopefully this is the info you need to help me.  It has been well over 3 hours since I have made updates and they still do not show.





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    JotForm Support

    Answered by Mike_T on January 07, 2013 at 03:51 PM

    Your form is up to date from my side. We use a Content Delivery Network, so there might be some slight cache issues. However, the problem may be also related to the cache from your side.

    First of all, try to clear your browser cache and cookies, then re-check your web page. If that does not help, please let us know.