Cancelleing the current plan.

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    Siht60
    Asked on November 06, 2018 at 01:37 PM

    I claimed cancellation for the current plan. I want to use the free plan for now on. I asked for cancellation few weeks ago and you still charge me for a plan that do not use anymore.


    Yours truly


    Harold Tremblay

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    david
    Answered on November 06, 2018 at 02:44 PM

    To ensure your subscription is fully cancelled, please cancel it from the PayPal dashboard.  Here is more information regarding how to do so:

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    I sent a request to refund your last payment.  You should see a refund of $19.00 posted to your PayPal account within the next 7-10 business days.