The integration included the most recent submissions 2017/2018.

  • Pawsibilities
    Asked on November 7, 2018 at 12:34 AM

    The integration included the most recent submissions 2017/2018. I'd like to know how to include all submissions I've received since I started.

    Thank you!

    Lea

    Your pet's best friend next to you.

  • bmilanovic
    Replied on November 7, 2018 at 3:26 AM

    What I would suggest you is to download all your submissions in Excel CSV format, or PDF format.

    We have a very good guide written on how to do that on the following link: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    I hope it helped.

  • Kevin Support Team Lead
    Replied on November 7, 2018 at 7:56 AM

    @Pawsibilities,

    When you integrate your form with Google Sheets it will send all the existing submissions on your form, you may also share us the form in question so we can manually send the missing submissions. 

    Looking forward to your response. 

  • Pawsibilities
    Replied on November 7, 2018 at 6:19 PM

    Hey,

    Looking closer I see my former submissions are missing and must be in one of my hidden forms. I didn't think this form was included but they must have been. How do I access it?

    https://form.jotform.com/Pawsibilities/servicerequest

    My username is Pawsibilities

    Email pawsibilitiesnet@gmail.com


  • Kevin Support Team Lead
    Replied on November 7, 2018 at 7:47 PM

    I have checked your form with  52380261952151 and noticed you have 6 submissions, I have sent the missing submissions so you should have 6 records on your spreadsheet. 

    Also, note that editing the integrated sheet will break the integration so we recommend to leave it intact.