Form does not submit successfully, a "404 Not Found" error message is shown.

good afternoon,

When we complete a form, by clicking the submit button, it shows the error in the 404 Not Found web.

It happens to us in all the forms

Please, we need help, we use jotform for our business and this makes us stop completely

We are sorry for the inconvenience this may have caused. We have checked with our backend team and received an update from them that your IP address may have been blocked for spam submissions which could be causing the issue. Please provide us with your IP address so that we can forward to our backend team to check it further.

You can use this webpage to check your IP address : https://ip8.com/

We will wait for your response. Thank you!

This is the ip adress 

10.13.79.130

10.13.78.143

10.13.79.143

10.13.79.65

10.13.79.162

10.13.78.42

10.13.78.95

10.13.78.29

Thanks 

Thanks, I will forward this to our back-end team to check further. You will be updated via this thread.

Your IP address is already added to our white-list, could you confirm if the issue persists?

good afternoon.

We continue with the same problem. Could not our account be released so that all ips have no limit?

Thank you

We have already escalated this issue to our back-end team. Unfortunately, we have not received any updates yet. Have you tried using a different internet connection? 

Hi, 

There are no ip addresses of yours in our firewall. Sorry for the inconvenience. 

good afternoon.

I need you to enable the following ip

80.26.88.39
88.3.209.186