Restore Deleted Submission

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    Asked on November 07, 2018 at 05:15 AM

    I recently deleted some of the submissions I received on my forms unknowingly and now I can not access the files and attachments uploaded during the form submission. 

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    Answered on November 07, 2018 at 08:00 AM

    If you have manually deleted submission data of your form, it will be very difficult for us to restore the deleted submissions. It is because we do not keep any other copy of form submissions data on our server.

    The most you can do to recover the data is to use the submissions email data. Each submission must also have an equivalent sent email.

    User guide: How to View All Your Form Email History

    Hope this helps! But, please get back to us if you need further assistance.