Publishing the form on Facebook doesn't work

  • Profile Image
    edelcorner
    Asked on November 07, 2018 at 07:41 AM

    Hello Team,

    we are just working on our first JotForm.

    The button "add jotform tab" has no function, there is no opening new Facebook loginpage.

    Kind regards

    Rolf


  • Profile Image
    Jan
    Answered on November 07, 2018 at 10:50 AM

    Are you currently signed in to Facebook when you tried the integration?

    Please try to log out from Facebook and from JotForm. After that, restart your browser and log back into JotForm. Redo the Facebook integration with the help of this guide: Adding-a-Form-to-Your-Facebook-Page.

    Also, you should have at least 2000 fans for this to work.

    If you have any questions, let us know. Thank you.