autoresponder email border format in Outlook

  • srcc01
    Asked on November 7, 2018 at 11:07 AM

    Hi

    I have an autoresponder email with a table that formats perfectly in Apple mail and GMail, but in Outlook the border does not appear. I checked my RGB values and they are set to black.

    Is there something special that needs to be done for Outlook? Altenratively is there a way to create a PDF attachment of my table to the auto responder email?


    thanks

    Jotform Thread 1635538 Screenshot
  • Richie JotForm Support
    Replied on November 7, 2018 at 12:35 PM

    It could be that outlook is removing your border color and setting it to default. Have you tried using hex values?

    I'm not sure I understood your question regarding table in the PDF attachment. However, you can create your own PDF attachment in your autoresponder.

    Just go to your autoresponder email then advanced,PDF attachment and click open in PDF editor.

    autoresponder email border format in Outlook Image 1 Screenshot 20

    Hope this helps.

    Please give it a try and let us know if the issue still remains.

    Thank you.