form not emailing us

  • natlmedia
    Asked on November 7, 2018 at 11:36 AM

    did a test email in the form and it came thru. but if someone fills out form online, jotform is not sending us email anymore. was working fine yesterday but now it's not working.

  • David JotForm Support
    Replied on November 7, 2018 at 12:16 PM

    There was an issue with our email servers that caused emails to be backed up in our system.  This is now resolved and emails that were not sent are queued to be sent shortly.