What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Track partially submitted info for multi-page forms

    Asked by guest_30065216309042 on January 07, 2013 at 03:56 PM

    With a 3-page form, is it possible to store data that users submitted on steps 1 and/or 2 even if they don't complete step 3?

     

    We want to collect basic info (name, email, phone) on the first page and get more detailed on subsequent pages and we think people might abandon the process. We'd like to have their info so we can follow-up.

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    JotForm Support

    Answered by EduardoMendez on January 07, 2013 at 08:03 PM

    Hi there, 

    Here is a guide that may be on interest to you:

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    It allows users to save and continue later if they wish.

    You can gather some information from your users on the first form in order to get back to them in case you do not receive the submission of form 2 (longer form).

    Please give that a try and let us know if you need further assistance!