Track partially submitted info for multi-page forms

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    guest_30065216309042
    Asked on January 07, 2013 at 03:56 PM

    With a 3-page form, is it possible to store data that users submitted on steps 1 and/or 2 even if they don't complete step 3?

     

    We want to collect basic info (name, email, phone) on the first page and get more detailed on subsequent pages and we think people might abandon the process. We'd like to have their info so we can follow-up.

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    EduardoMendez
    Answered on January 07, 2013 at 08:03 PM

    Hi there, 

    Here is a guide that may be on interest to you:

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    It allows users to save and continue later if they wish.

    You can gather some information from your users on the first form in order to get back to them in case you do not receive the submission of form 2 (longer form).

    Please give that a try and let us know if you need further assistance!