What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to downgrade, please

    Asked by ArtAltRecall on May 11, 2010 at 11:18 AM
    I'm not getting the volume of responses that I expected, so I have no need for the Premium service at this time. Can you please change my accout back to the free version?
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    JotForm Founder

    Answered by aytekin on May 11, 2010 at 03:47 PM
    Your subscription is now canceled. You will not be charged again, but your account wil stay Premium until next month.