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Al QuirtAsked on November 7, 2018 at 3:03 PM
This collaboration feature will sometimes be very useful.
But what we need more is a way for several people to have ongoing read-only access to the filled in forms, ideally each with their own login.
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arthurprcReplied on November 7, 2018 at 4:43 PM
In order to set up read-only access for users with their own login, you'll need the User Management feature, with a JotForm Enterprise plan.
https://www.jotform.com/enterprise/
Please Schedule a Demo or Contact Sales team in the Enterprise page explaining your business requirements.
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clcottawaReplied on November 7, 2018 at 5:43 PMI guess because we are grandfathered, it turns out that on our free plan we actually have one subuser. Is it possible to change this one user to a different person and still have it for free?
Regards,
Al Quirt
CLC Ottawa
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arthurprcReplied on November 7, 2018 at 6:51 PM
This feature is no longer available for creating new sub-users, as you had been using it before, you're grandfathered, but only for existing sub-users.
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clcottawaReplied on November 7, 2018 at 10:43 PMThanks for the response.
We are a very small charity. We dont have the budget for an expensive enterprise plan. If we cant have sub-users in one of the lowest priced plans, we will have to get along without.
What happens if at some point we upgrade, add sub-users, then downgrade after a few months? Do they lose their access?
Regards,
Al Quirt
CLC Ottawa
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roneetReplied on November 8, 2018 at 3:42 AM
I checked your account since you are having a free account so the sub-user feature cannot be grandfathered. You need to apply for our enterprise plan.
You may also apply for our non-profit pricing. If you need to apply for the non-profit pricing, please go to this page, and submit your application:
https://www.jotform.com/nonprofit/pricing/
Thanks.
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clcottawaReplied on November 8, 2018 at 7:43 AMThanks for the advice.
We have just applied for non-profit status and were accepted.
We do have one sub-user now. Because our courses are seasonal, we hope to pay during busy months and revert to free in between when there is nobody registering. I am just hoping that when we start paying, then drop back to free, we will not lose the one sub-user we have now.
Regards,
Al Quirt
CLC Ottawa
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roneetReplied on November 8, 2018 at 9:08 AM
Since you already have a sub-user added in your account so you would be grandfathered to the sub-user feature.
Let us know if you have any further questions.
Thanks.
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clcottawaReplied on November 8, 2018 at 2:43 PMMy concern was this:
Case 1: A new user buys a paid plan that includes subusers, then downgrades to a plan that lacks that feature. I strongly suspect that the subuser(s) will be disabled.
Case 2: We have one subuser now. If we stay with plans that do not support subusers, I am pretty sure that we will keep that feature. But if at any time we upgrade to a plan that officially allows subusers, then downgrade to what we have now, I expect that we will be treated like Case 1 and lose our grandfathered single subuser.
This is probably not a real issue for us. We expect to upgrade and downgrade as required to support the number of PayPal transactions we get in any given month. But as far as I can see, none of the regular (non-Enterprise) plans have subusers. So we should be OK.
Regards,
Al Quirt
CLC Ottawa
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Jed_CReplied on November 8, 2018 at 4:29 PM
Case 1: A new user buys a paid plan that includes subusers, then downgrades to a plan that lacks that feature. I strongly suspect that the subuser(s) will be disabled. — You mean if a new user signs up for Enterprise and downgrades back to Free? The sub-user feature will now be only available for Enterprise users. You won't see this on Free version.
Case 2: We have one subuser now. If we stay with plans that do not support subusers, I am pretty sure that we will keep that feature. But if at any time we upgrade to a plan that officially allows subusers, then downgrade to what we have now, I expect that we will be treated like Case 1 and lose our grandfathered single subuser. — The grandfathered single sub user will remain as it has been grandfathered.
Let us know if you have any questions or if you need further assistance.