What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What are the limitations of using Dropbox with the free/basic plan?

    Asked by nbda on January 07, 2013 at 07:35 PM

    I have a form I'm looking to set up. We need to be able to accept files up to 200 mb at a time. My question is will that max out my "Avaialble space" limit of 100 mb a month, even though I'm sending my files to my Dropbox? Or will the form just keep working and just not save it within JotForm?

    Thank you in advance for your time and help.


    Mandeep

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 07, 2013 at 08:57 PM

    Hi there,

    Your forms will not be dissabled as long as you do not reach the limit. 

    Even through your files are being sent to Dropbox, they are actualy being forwarded from JotForm.  

    So, there will always be a copy of the file on our server until you manually delete them.  Whenever your account exceeds the limit of the storage space, your forms will become temporarily dissabled.

    I hope this answers your question, and be reminded that you can upgrade or downgrade your account at any time!

     

  • Profile Image

    Answered by nbda on January 08, 2013 at 12:51 PM

    Hi Eduardo,

    Thank you for the response. It kind of helps. I know our files will be 200 mb at a time, so the form will let that upload go through? and then I'll have to make sure I delete it, so the next one can come through?

    Almost seems tedious, might have to look into the paid option or something else.

    Thank you!
    Mandeep