What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Authorize.net Integration: Email and phone number fields included

    Asked by ezchoicefinancial on January 07, 2013 at 08:01 PM

    Hi there im wondering if there is an update in regards to integrating the email and phone number . 

    i have seen other threads where you advised other people to remove the required aspect of the phone and email. thats cool however there should be a way where that doesnt have to happen.


    the charge is more secure ans solid against charge backs if the phone and email is sent to the merchant vendor.

    also it is nice because they get to send the purchasor an email as well without having to use an auto responder from jotform. please advise 

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    Answered by jeanettebmz on January 07, 2013 at 08:20 PM

    Thank you for posting your request to this already requested feature. I had made a ticket so our developers might set a higher priority to it

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    JotForm Support

    Answered by liyam on January 17, 2013 at 12:47 PM

    Hello ezchoicefinancial.  We have now implemented the feature for the email and phone number to be included to be submitted to authorize.net

    Please take note that the 1st E-mail field and the 1st field using the label 'Phone' or 'Contact' shall immediately be integrated once you use the Authorize.net payment tool.

    Feel free to suggest more ideas for us to make JotForm better!

    If you have further questions or concerns, please do let us know as well.