Can't get the form to work

  • chrisbushellvanitorialscouk
    Asked on November 8, 2018 at 11:58 AM

    I have created my first form but when I try to run it I get the error message attached. What am I doing wrong?

    Chris Bushell

     

     

    Jotform Thread 1637097 Screenshot
  • jherwin
    Replied on November 8, 2018 at 1:17 PM

    You are getting this error message because the Unique Submission option is set to "Check cookies and IP". The form is on Strict Check mode. It means that the user that is using the same browser and same IP can only submit once. This option can be changed in the Preferences menu. You can set it to "No Check" to disable the Unique Submissions function.

    You can follow the screen-cast below to disable the unique submission.

    1541700934onesub Screenshot 10

    Also, please check this very helpful guide: How to Set Unique Submissions on a Form


    Let us know if you need any clarifications. Thank you.