Account Autosuspended

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    Sarah King  
    Asked on November 08, 2018 at 03:28 PM

    Hi, 


    My account has been autosuspended for a reason that I do not know (I was editing a form at the time). 


    Please can you explain why? 

    Regards


    Sarah 

  • Profile Image
    BitiaP
    Answered on November 08, 2018 at 04:49 PM

    Upon review of your account I found that it was automatically suspended (autosuspended) by our Phishing Detector Tool due to form: http://www.jotformeu.com/form/83112682453353 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool autosuspends forms that may contain words that can be related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    Thank you.