I have requested the files twice now with no success

GregAnderson
Asked on November 08, 2018 at 06:54 PM

I have requested the files twice now with no success. I am looking to download from the senior ad submissions.

This is a re-post of a comment on How to Download the Submission Files
Welvin

Jotform Support

Answered on November 08, 2018 at 09:51 PM

The download may take some time to finish considering that you have a GB of files in the form. If you still don't receive it within 24 hours, let us know, and we'll be happy to create a ticket about it for you.