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Collect information, payments, and signatures with custom online forms.

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Collect information, payments, and signatures with custom online forms.

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I have requested the files twice now with no success

What is JotForm?

JotForm is a free online form builder which helps you create online forms without writing a single line of code.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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GregAnderson
Asked on November 08, 2018 at 06:54 PM

I have requested the files twice now with no success. I am looking to download from the senior ad submissions.

This is a re-post of a comment on How to Download the Submission Files
Welvin

JotForm Support

Answered on November 08, 2018 at 09:51 PM

The download may take some time to finish considering that you have a GB of files in the form. If you still don't receive it within 24 hours, let us know, and we'll be happy to create a ticket about it for you.