Form displays differently

  • ESFA
    Asked on November 8, 2018 at 10:58 PM

    Form and fields not displaying correctly.

    I have a form that is basically a work-flow.

    Step 1 - a person make a 'request'
    Step 2 - someone else approves the request
    Step 3 - a supervisor does the final 'OK'.

    There are four separate 'requests'.

    Request 'B' = match amendment
    Request 'C' = wet weather amendment

    Both request types should display the same information to be displayed in Step 2.

    However, the displayed information is actually different.  Request B is correct while Request C is blank.

    I have a couple of screen shots below that show the issue.  Direct links to the form and the displays are below.

    The form is https://form.jotform.co/82939081684873

    Request A display is https://www.jotform.com/edit/4175420973429224548?section=2

    Request B display is https://www.jotform.com/edit/4175430963421861430?section=2

    1541735856JF Displays Screenshot 10

    I have also included a screen shot of the two submissions with their Submission ID and the "RequestType" field.

    1541736421JF Displays 2 Screenshot 21

  • Adrian
    Replied on November 9, 2018 at 6:40 AM

    You have a condition that says, if "What did you want to do" is equal to "wet weather amendment", hide Section 2.

    You might want to uncheck that if you want section 2 to be shown.

    1541763590s2 Screenshot 10


    Let us know if you need further assistance.

  • ESFA
    Replied on November 11, 2018 at 5:26 PM

    Ooops, sorry I thought I had checked all my conditions.

    Many thanks and sorry for wasting your time.