Registrants are current getting a error message

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    steebay
    Asked on November 09, 2018 at 01:29 PM

    When they go to the form it says: 

    Jotform is currently unavailable

    Please try again at a later time.

    The most likely causes: The server is down for maintenance There may be a network problem The site may be experiencing excessive load

    Do you know when it will be working again?


    Thanks!

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    DonaldHag
    Answered on November 09, 2018 at 02:19 PM

    We apologize for the inconvenience. It was a temporary issue on our end that was quickly fixed. All your forms should be working normally now. For further assistance do let us know.

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    DonaldHag
    Answered on November 09, 2018 at 02:39 PM

    I have traced the website URL where your form is embedded and I see that the issue is still present: https://goldenkeysalberta.wordpress.com/registration/

    Am forwarding this issue to our Level 2 team to take a look and provide further assistance. We shall let you know here once a response is available.

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    Jim_R
    Answered on November 09, 2018 at 03:09 PM

    Sorry for the trouble. This issue should be fixed now. You can confirm this by checking the embedded form on your website.

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    steebay
    Answered on November 09, 2018 at 04:43 PM
    Thank you for getting this error corrected!
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