Is Jotform Server Down?

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    thelittlekitchenhk
    Asked on November 10, 2018 at 11:03 AM

    None of my forms work properly.

     

    Press submit -> please wait (for almost 10 mins).

    No confirmation email was received. 

     

    All forms DO NOT work.......

  • Profile Image
    Edgar_B
    Answered on November 10, 2018 at 01:18 PM

    We are very sorry if this might have caused you such inconvenience. Upon checking to our server status, everything should be working fine right now. I have also tried to send a test submission using my test forms, and it submitted and emailed me notifications. I've also cloned and tested one of your forms and it worked well in my end. I've also checked your mail log and emails were successfully sent.

    I think this is just a temporary issue, please consider clearing your browser cache. I've cleared your form cache on my end to see if it helped to normalize this issue. 

    If the problem still persist, please let us know, so we can provide you further assistance. Thank you!