What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a particular reason why a form is not working correctly in Internet Explorer?

    Asked by GDMP on January 08, 2013 at 11:50 AM

    We have been receieving complaints from applicants on this form http://www.jotform.com/?formID=20383520399 that they cannot get to question 2 on the application in Internet Explorer. Anything we can do to help them? Thank you. 

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    JotForm Support

    Answered by Welvin on January 08, 2013 at 12:06 PM


    It might be a problem with your users browsers cache or they might be viewing your form on compatibility mode, advice them to check if they aren't viewing on compatibility mode.Reseting IE8 browser settings might also help.