- jennifergsgAsked on January 08, 2013 at 01:43 PM
I have my forms set up where a client can partially complete, submit, and receive a copy of the partial answers via email. The email contains a link at the bottom for returning to their partially completed form to finish.
All of this is working fine. It's not the cleanest flow, but since Jotform doesn't offer a more straightforward way to partially complete a form and return, it will have to do.
THE PROBLEM IS the client never receives a copy of their answers the second time around. I receive notification and can go in to My Forms and see all of their answers, but the client needs to also receive a second email reflecting a record of their submission.
How can I make that happen?
- JotForm SupportidarktechAnswered on January 08, 2013 at 02:27 PM
Unfortunately it is not possible at the moment. Autoresponders will not function when submitting an edited submissions via Edit Link. I will try to submit this to our development as a feature request so they can review this, though I can't provide any ETA on this request. Rest assured, you will be updated on this thread once the feature is added.
- JotForm SupportidarktechAnswered on January 08, 2013 at 02:33 PM
It seems like there is a workaround provided by my colleague on this thread: http://www.jotform.com/answers/138953-How-to-send-autoresponder-when-a-form-submission-is-edited
That should work fine. Kindly check and let us know if you have further questions. Thanks!
- JotForm FounderaytekinAnswered on January 09, 2013 at 08:08 AM
This is intentional. Only notification emails are sent on form edits.