Drop off stats

  • alermsider
    Asked on November 12, 2018 at 10:49 AM

    How can we see a way to track where our drop off points are within a survey before they submit? We need to know at what point people seem to leave before finishing? There has to be a way to figure out roughly where that happens? There are more than 10 questions so we want to see at what point they are disengaged. 

  • Mike_G JotForm Support
    Replied on November 12, 2018 at 12:49 PM

    We would like to apologize, however, the feature that you are looking for is not available. I understand that you are using the JotForm Cards, but even on the classic layout of the form, it is not available.

    We don't have a feature to determine the page the respondents left off.

    I can submit a request to our developers, on your behalf, to include such a feature in our forms. But, I cannot guarantee that it will be implemented any time soon.

    If you have any further questions, please feel free to let us know