Não está encaminhando para o e-mail

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    janabrognoli
    Asked on January 08, 2013 at 03:45 PM

    Boa tarde,

    criei um formulário e mudei o destinatário, porém não está encaminhando as mensagens, só consigo acessar no site do jotformz.

     

    As mensagens são redirecionadas, certo?

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    EduardoMendez
    Answered on January 08, 2013 at 03:50 PM

    Hi there, 

    Here is the result of my search:

     

    Result: contato@cclcapital.com.br is IN the bounce list

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 : Recip= ient address rejected: User unknown in virtual alias table'

    Please follow the instructions on this guide in order to avoid this in the future: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues Give that a try and let us know if you need further assistance!

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    janabrognoli
    Answered on January 08, 2013 at 04:10 PM

    Thank you so much!! Was exactly that...