What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Não está encaminhando para o e-mail

    Asked by janabrognoli on January 08, 2013 at 03:45 PM

    Boa tarde,

    criei um formulário e mudei o destinatário, porém não está encaminhando as mensagens, só consigo acessar no site do jotformz.


    As mensagens são redirecionadas, certo?

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    JotForm Support

    Answered by EduardoMendez on January 08, 2013 at 03:50 PM

    Hi there, 

    Here is the result of my search:


    Result: contato@cclcapital.com.br is IN the bounce list

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 : Recip= ient address rejected: User unknown in virtual alias table'

    Please follow the instructions on this guide in order to avoid this in the future: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues Give that a try and let us know if you need further assistance!

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    Answered by janabrognoli on January 08, 2013 at 04:10 PM

    Thank you so much!! Was exactly that...