Embedded feedback form showing blank

  • techisles
    Asked on November 12, 2018 at 12:14 PM

    My newsletter signup form doesn't show on BahamasCarnival.com. Can you assist?

    Is in the top lest

  • BJoanna
    Replied on November 12, 2018 at 1:39 PM

    Is that a Feedback Button form? It seems that the part of the code is missing.

    Please re-embed your form.

    Creating a Feedback Button

  • techisles
    Replied on November 12, 2018 at 4:43 PM
    Im using the JotForm Feedback Button plugin with the form
    ID:83154582055861 and it still doesn't work.
    ...
  • jonathan
    Replied on November 12, 2018 at 8:06 PM

    I think the feedback form template was not loading fully due to unsecure scripts being blocked by the browser.

    1542070929zzz 2018 11 13 08 Screenshot 10

     

    Please re-embed the form on your website and make sure you use the secure (https) URL of the form. Check that all JotForm URL are using https.

    1542071053zzz 2018 11 13 08 Screenshot 21

     

    I test with http only, and it did work.

    It should work also with the secure (https) URL... the mixed content must be the caused of issue.

    1542071100zzz 2018 11 13 09 Screenshot 32

     

    Let us know if issue persist.