Submitting a form is taking too long to respond

  • media09
    Asked on November 12, 2018 at 5:01 PM

    Hello,

    People are receiving a submit.jotformpro.com took too long to respond error when they fill out our IT Service Order form. Please see screen shot.


    Jovan Adams

    Jotform Thread 1640661 Screenshot
    Page URL: https://internal.faithlandmarks.org/it-service-order/
  • John_Benson
    Replied on November 12, 2018 at 8:43 PM

    I submitted a test submission to your form and I was not able to replicate the issue. After clicking the Submit button, I didn't encounter any lag or slow response. Here's a screencast of my test:

    1542073220xczx3t523 Screenshot 10

    Please try using a different internet connection for testing purposes. If the issue still persists, please let us know. 

    Thank you.