Password-protect submissions for one user

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    Asked on November 13, 2018 at 11:40 AM


    My company has about 10 different people that create Jotforms under our master account. Our HR manager would like to create a Jotform where the data in the submissions should only be seen by her.

    Is there a good way to prevent someone from seeing the submissions on a form if they have the master Jotform login information?

    Or would there be a way where the submissions would be emailed to her but not accessible from the main "Submissions" view?

    Thank you!

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    Answered on November 13, 2018 at 12:45 PM

    If she created the form in her own account, it would only be accessible to her.  Alternatively, the submission data could be encrypted:

    If she generated a new key when the data was encrypted, the data would only be accessible using that key file.  Other users would not have access to the data without the key file, even if they have access to the submission page.  Take care when using encrypted forms.  If the encryption key file is lost, all data associated with that key is lost.

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    Answered on November 13, 2018 at 01:43 PM
    But if she had her own account, we would need to pay for a whole second account, correct?
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    Answered on November 13, 2018 at 03:32 PM

    Yes, her account would require a separate subscription.

    The form encryption might work. It can be enabled on a per form basis.