My form is not showing up in Microsoft Edge Browser.

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    Startagaincredit
    Asked on November 13, 2018 at 05:15 PM

    My form is only working in Chrome but is not working in both Firefox and Microsoft edge. Please help.

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    AshtonP
    Answered on November 13, 2018 at 07:01 PM

    Please use iFrame code to embed your form with your website. Here is how to get the iFrame code of your form - https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know how it goes.

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    Startagaincredit
    Answered on November 14, 2018 at 10:43 AM
    I made the change and it is now working in Firefox, but still not working in Edge
    ...
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    BDAVID
    Answered on November 14, 2018 at 12:51 PM

    Please try removing the Script part that comes along with the Iframe code. So only embed the Iframe part. You may paste the Iframe code in a text editor to visualize to copy and embed the Iframe part, example:

    1437425927iframecode.png

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    Startagaincredit
    Answered on November 14, 2018 at 01:43 PM
    That did not work either
    ...
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    BDAVID
    Answered on November 14, 2018 at 02:52 PM

    It seems that Microsoft Edge browser does not support iframe, that is the reason why it does not show: https://answers.microsoft.com/en-us/edge/forum/all/does-ms-edge-browser-support-iframe-code/f8a9c3e3-0b07-4529-8c11-06a4e6615757

    Try embedding your form using the source code: https://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form 

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    Startagaincredit
    Answered on November 14, 2018 at 03:43 PM
    Tried the source code, still not working in Edge.
    ...
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    BDAVID
    Answered on November 14, 2018 at 05:02 PM

    Microsoft Edge console report shows that the site needs a valid HTML5 Doctype declaration, please try to enhance it:

    1542232790validHTML5.png

    https://www.w3schools.com/tags/tag_doctype.asp 

    If the issue persists, after enhancing it, please let us know, so we can escalate this issue to our back-end team.

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    Startagaincredit
    Answered on November 14, 2018 at 05:43 PM
    I have no idea on how to enhance it? Please provide instructions.
    ...
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    Kevin_G
    Answered on November 14, 2018 at 08:01 PM

    The link my colleague provided should help you doing so: https://www.w3schools.com/tags/tag_doctype.asp 

    However, you need to have access to the web page file, if you are unsure about how to change this I would recommend you to contact your web site administrator instead. 

    Thanks.