How can I clear my data

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    Sitefestival
    Asked on November 13, 2018 at 05:22 PM
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    Jim_R
    Answered on November 13, 2018 at 07:19 PM

    It was not clear what you meant by "clearing your data". Looking at your account, I noticed you're beyond the 100MB limit for file uploads. If this is the data you're hoping to clear, so you can be within the limits of the free plan, you may free up some space by deleting submissions that have associated file uploads in it. However, be mindful that this process can not be undone.

    Here's a snippet from the guide I'm linking below:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    Complete guide: How-to-Delete-Form-Submission-Data 

    So I strongly urge you to make a backup copy of your Submission Data just in case you'd still need them. There are plenty of ways to do that, feel free pick one that will work for you:

    Related guides:

    How-to-Export-All-of-Your-Data-at-Once

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    Otherwise, you can always upgrade to a paid plan to enjoy more storage for your file uploads.