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    notification email not sending to both email addresses

    Asked by owensgraphicdesign on January 09, 2013 at 07:47 AM

    i have two email addresses in the notification email, but only one of them is receiving the email.  It used to work, but recently it is only sending to one of the email addresses.

    Page URL:
    http://form.jotform.us/form/23025317473145

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    JotForm Support

    Answered by jonathan on January 09, 2013 at 08:51 AM

    Hi,

    The other email was in the bounce list

    Result: #####on@aol.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 521-'5.2.1 : (HVU:B2) http://postmaster.= info.aol.com/errors/554hvub2.html'

    I had it removed already. The emails should get through now.

     

    Result: #####on@aol.com is NOT in the bounce list anymore ;)

     

    Please check and inform us if the issue still persists.

    Thanks.