The conditions I have for two forms are identical yet it doesn't work for the second form

  • michellemaiale
    Asked on November 13, 2018 at 5:59 PM

    Hello,


    We have 2 forms set the same was with the rules and conditions matching. The below seems to be working perfectly and when primi is selected page 4 is hidden and dolci cannot be selected.

    https://www.jotform.com/build/81841414585864/settings/conditions

    However in the link below - which is set the same both primi and dolci can be selected which is a problem.

    https://www.jotform.com/build/81842039585868

    https://www.jotform.com/build/81842039585868/settings/conditions

    Please advise what we need to do to fix.

    Thank you

    Ann-Marie

  • Support_Management Jotform Support
    Replied on November 13, 2018 at 8:22 PM

    Hello Ann-Marie - After carefully checking and comparing both forms, I found out that your condition wasn't working for the second form because Dolci is not on PAGE 4 anymore (it's on PAGE 3).

    The conditions I have for two forms are identical yet it doesnt work for the second form Image 1 Screenshot 20

    To fix this, just change your condition to HIDE Page 3 instead of Page 4 for that second form.