What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload files to dropbox later?

    Asked by cagacg on January 09, 2013 at 09:15 AM

    Hello,

    We have already received a number of uploaded submissions, but I didn't initially link the form uploads with dropbox.  Is it possible to do so now and have the uploaded files sent to dropbox, or is it too late?

    Many thanks for your assistance. 

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    JotForm Support

    Answered by jonathan on January 09, 2013 at 09:32 AM

    Hi,

    I am sorry, but as you have noticed already, it will not carry anymore the previous uploaded files.

    When you integrate to dropbox, it can only process the new incoming uploaded files -- not those that already exists prior to integration.

    You will have to manually download each of the uploaded files from your submissions page if you need to transfer/backup them.

    Please inform us if you have further inquiry.

    Thanks.