Auto Suspended account?

  • McLoughlin Promos
    Asked on November 14, 2018 at 11:20 AM

    Hi there, 
    I have just tried to set up two accounts and both were suspended while i was creating a form??? 

    Please help! 

  • Bitia JotForm Support
    Replied on November 14, 2018 at 12:40 PM

    Upon review of your accounts I found that they were automatically suspended (autosuspended) by our Phishing Detector Tool due to forms: http://www.jotform.co/form/83174726549871 and http://www.jotform.ca/form/83174121839256 are requesting login credentials (email/username/email)

    https://www.screencast.com/t/4Eb6Aw2ZnuM 

    https://www.screencast.com/t/5xD52XYg 

    Gathering this type of data infringes our Terms of Use, as this is only allowed through encryption along database administration; and our forms do not provide this kind of service.

    I have deleted the infringing fields and reactivated both of your accounts.

    Thank you.