Emails not arriving to a specific email address.

This email address:  bglad31d@gmail.com

I had it on the form: Dr. Babette New Account Form

It was going to: bglad31d@gmail.com
But she NEVER received any emails at all.  So I changed it to my email address:  greg@mandilewebdesign.com.  I get them, no problem.

She is saying she checked spam, promotions and all her folders.  She is NOT on the blocked list.  What can I do?

Thanks.
Greg

I have cloned that form, put that email address() as the recipient, and did a test submission. Our mail logs shows that the notification was sent, could you ask her to check?