The embedded form is not rendered correctly in IE

  • bwhgiving
    Asked on November 14, 2018 at 3:40 PM

    our form is displaying bullets next to each section of the form when embedded.


    https://form.jotform.com/72355522933154


    https://give.brighamandwomens.org/access-brigham-health-survey/

    Jotform Thread 1643389 Screenshot
  • Support_Management Jotform Support
    Replied on November 14, 2018 at 6:12 PM

    When your form fields show a preceding dot, this means your browser failed to load all the resources needed by the form for it to render properly. More specifically, the stylesheet of the form was not fully loaded.

    To check if this is the case elsewhere, I opened your form (both the standalone and embedded version) and they didn't show the dots you're describing. Here's how it looked like from my perspective using IE11.

    The embedded form is not rendered correctly in IE Image 1 Screenshot 20

    Can you try it again while connected to a different network? Perhaps it was a temporary network issue when it failed to load everything for your form. Checking this with other browsers would also help you further isolate the issue. If the form shows the dots regardless of which browser you test it with, there's a high chance your network is either blocking or not loading all the resources. So, viewing your form using a different machine while connected to a different network is worth a try.