Form stopped upload files to Dropbox

  • Profile Image
    replicolor
    Asked on November 15, 2018 at 03:26 PM

    Our form quit uploading files to dropbox a couple of days ago.

  • Profile Image
    DonaldHag
    Answered on November 15, 2018 at 04:45 PM

    We have noticed the same issue on our end and are working on it. I have forwarded this issue to our Level 2 team and we shall let you know here once there is a response available.

  • Profile Image
    NeilVicente
    Answered on November 16, 2018 at 10:53 AM

    We had a temporary issue with Dropbox, but we have fixed this today.

    Your form uploads should now be properly transferred to Dropbox from here on out.

    Again, we extend our apologies in regards to this issue.

    Best,

  • Profile Image
    replicolor
    Answered on November 16, 2018 at 01:43 PM
    Hello,
    I just received another submission and the files did not upload to Dropbox.
    *Scott Mangelson*
    Replicolor Photo Lab
    850 Richards Street
    Salt Lake City, Utah 84101
    (801)328-0271 ext 101
    Mon-Fri 8 to 5:30
    Closed Sat & Sun
    www.RepliColor.com
    Order online using ROES available for
    Mac's, PC's, iPhone / iPad and Android
    ...
  • Profile Image
    Victoria_K
    Answered on November 16, 2018 at 03:08 PM

    Hello Scott,

    Could you please remove your current integration and add new one? I have just tested fresh DropBox integration and it is working on my end.

    If there will be issues at your side, please let us know.

    Thank you in advance!