Verified email not showing up in drop down.

  • devjot
    Asked on November 15, 2018 at 4:09 PM

    Verified email not showing up in drop down.  Followed instruction in previous post and verified that the email address is listed in sender emails in account settings.

    Page URL: https://form.jotform.com/60974877426168
  • Victoria_K
    Replied on November 15, 2018 at 5:33 PM

    Hello,

    I was checking your account, but I can see only SMTP sender on you account settings. It is shown on a dropdown to set sender for form's emails as well. Can you please try to add a custom sender again following next guide? 

    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Please let us know if the issue persists.