My Upload Limit

  • GWFM
    Asked on November 15, 2018 at 6:23 PM

    Hi there.

    I am wondering about the upload and storage limit.

    I downloaded everything and then deleted from our system so it should now be have a lot of free space in our online storage but it still says "almost out of room please upgrade".

    We are a not for profit organisation and do not currently have funding to be able to upgrade.

    Can you please help.

    Regards,

    Christine

  • Edgar_B
    Replied on November 15, 2018 at 7:41 PM

    Hello,

    We are very sorry if this might have caused you such inconvenience. I have recalculated your account uploads counter expect that the issue you were facing regarding lack of upload storage should be fixed by now.

    If the problem still persist, please let us know, we'll be glad to help. Thank you!