Anyone else feel like they're walking through 6 feet of snow using the PDF Editor?

I love the concept of the PDF Editor.

But here's my experience with it on Windows 10, Firefox and Chrome:

-when making adjustments to the layout, I get a random split screen

-everything is slow

-I have to hit Refresh about every 3 minutes

-randomly adds blank pages

-randomly increased vertical spacing on fields

-I'm not sure of the Saving process. Am I Saving this PDF for just one submission, or will this be a template saved for ALL submissions? How do I retrieve a PDF I'm working on?

OMG. I've been building out the perfect PDF for HOURS and now can't download it.

Can you?

https://link.jotform.com/YAo4ex59kM

I tried emailing it.

I've been able to download before, but now--no dice.

lol! that giant favicon is there because I had a screenshot uploaded, but it exceeded the size allowed to communicate with you--and there's no way to delete a screenshot.

Thank you for your feedback, we appreciate it. It will help us to improve the PDF Editor. 

Considering that you reported a lot of issues, I will answer on some of your questions on this thread and I will move the others to separate threads so that I can report the issues to our developers. 

-when making adjustments to the layout, I get a random split screen

-randomly increased vertical spacing on fields

Can you provide us an example? Exactly which adjustments are you making? Can you provide us the screenshot of the random split screen and increased vertical spacing on fields. 

-everything is slow

-I have to hit Refresh about every 3 minutes

I did not want to make any edits or tests on your PDF report, so I made a few tests on my cloned from, but I was not able to replicate this issue. PDF Editor is working fine on my end. 

Can you please test it again? If it is still slow please tell us which exact changes are you making in your report. Can you also create a new report that we can test?

-randomly adds blank pages

I believe that blank pages are added because of the overlay.

If a field is out of page borders a blank page will be created. You need to adjust your field and make sure that they are within page borders.

-I'm not sure of the Saving process. Am I Saving this PDF for just one submission, or will this be a template saved for ALL submissions? How do I retrieve a PDF I'm working on?

PDF report is automatically saved.  The template you are creating will be applied to all your submissions. 

Your other questions are moved to the following threads:

https://www.jotform.com/answers/1645205 

https://www.jotform.com/answers/1645206 

https://www.jotform.com/answers/1645208 

Yes, I also feel like I am walking through 6 feet of snow here, but up hill and dragging a log. 

@NewPerspectivesTravel

Thank you for your feedback. I saw that you posted a question with more details on one of your other threads, so we will reply to you there. 

BJoanna-- Thanks for taking the time to go through each of those issues.

About the vertical spacing:

This happened about 10 times in the making of this document >>

No matter how small I made it, or how many times, the field would pop back into oversize later on, unexpectedly.

That's not really a big deal, but:

I still cannot download the PDF!

What are these guys doing that I'm not doing!? ::

https://www.jotform.com/answers/1645208-PDF-Editor-PDF-report-cannot-be-downloaded/?entrymessage=10732640770

To avoid confusion, we will follow up with the PDF download issue in your other thread:

https://www.jotform.com/answers/1645208-PDF-Editor-PDF-report-cannot-be-downloaded/?entrymessage=10732640770

In case the ticket needs to be updated.